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Business Communication

 Conflict Management At Work
Course Synopsis

We have all experienced conflict in unique and personal ways. We must be perceptive enough to understand what roles we play in creating or exacerbating conflict. This program enables participants to better understand and practice the skills and strategies of conflict resolution at work.




Course Objectives

At the end of the programme, participants should be able to:

  1. Analyze conflict situations around them
  2. Analyze their stance in the conflict
  3. Intervene to resolve confliction situations




Who Should Attend

Executives and managers who have to resolve conflicts between employees and other co-workers.




Course Outline

At the end of the workshop, participants will learn about:

1. Causes of Conflict
2. Conflict Management Techniques
3. Techniques for Resolving Conflicts Successfully




Course Trainer

-




Course Details

Course Date : Monday, 8 Apr 2019
Duration : 9am to 5pm
Venue : Hotel Grand Pacific
Course Fee - after SDF Subsidy(Inclusive of GST)
All Companies : $268
Click here to download Brochure