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HR Management

 KPI with Performance Management
Course Synopsis

Performance Management is a human resource management tool used to evaluate, document and discuss employees' past performance and in turn administer the appropriate rewards or punishment. Effective performance management adds value to your organization. It motivates your top employees to do even better and it tells under-performers exactly what is expected and how to improve. In this regard, Managers and Supervisors must be equipped with the necessary understanding and skills to facilitate and conduct a seamless and fruitful performance management review and goal setting exercise.




Course Objectives

In this one day workshop, participants will learn:
1. The Performance Management Process and Performance Appraisal Form
2. How to rate staff and the importance of fairness and consistency
3. Interpersonal skills needed for the face-to-face review meeting
4. How to deal with under-performers and the use of Performance Improvement Plan (PIP)
5. How to set goals for the next review




Who Should Attend

Managers, Supervisors and those who need to conduct performance appraisal in the course of their work.




Course Outline

The workshop content is as follows:
1. Overview of Performance Management Process
2. The Different Stages of Performance Appraisal
3. Conduct Review Meeting
4.Performance Planning and Agreement




Course Trainer

Mr Andy Lim

Mr Andy Lim is the co-founder and Director of Universal Stage Pte Ltd. He leads the Strategic Initiative division where he works in partnership with companies on various high value projects to enhance their business capabilities by adopting a holistic approach to integrate multiple management ideologies into long term business process planning.

Using his vast experiences in consulting and close working relationships with companies, Andy designs and develops programmes that are practical and applicable to the workplace. His ability to bring real-life examples in interesting and witty way into his programme delivery has brought him praises from learners.

Participants have awarded him with the highest level Five ratings as the lead facilitator for the Max Talent Programme, a place and train programme by WDA from 2012 to 2014 to assist Professional, Managers and Executives (PMEs) to secure gainful employment to Small and Medium Sized Enterprise (SMEs) through a six months initiative which includes a three-day workshop and a monitoring framework with the use of a Talent Resource Kit designed, developed and delivered exclusively by Universal Stage Pte Ltd.

Andy is the lead facilitator for few public run courses under Universal Stage, to name a few such as Secrets of Customer Service, Managing Difficult Customers and Situations, Effective Handling of Employee Discipline and Grievances and KPI with Performance Management. Programmes facilitated by Andy have received excellent review from learners. Andy also conducts customized in-house programme for companies from different industries including trading, construction, medical, beauty and wellness, manufacturing, retail and F&B.




Course Details

Course Date : Monday, 19 Aug 2019
Duration : 9am - 6pm
Venue : Hotel Grand Pacific
Course Fee - after SDF Subsidy(Inclusive of GST)
All Companies : $321
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